html, body, form, fieldset, p, ul {
	margin: 0px;
	padding: 0px;
}

#support_request_information ul {
	padding-left: 20px;
	margin: 5px 0;
}

#support_request_information p {
	margin: 7px 0 0;
}

html, body {
	text-align: center;
	height:	100%;
	overflow: auto;
	background-color: #e9e9e9;
	font-family: Lucida Grande,Lucida Sans,Arial,sans-serif;
	font-size: 8pt;
}

textarea {
	overflow: auto;
}

.textarea, .inputfield {
	padding:3px 0pt 3px 3px;
	border: 1px solid #cccccc;
	margin: 1px 0;
	overflow: hidden;
}

.clearer {
	clear: both;
	height: 0px;
}

#main_container {
	background-color: #e9e9e9;
	margin:0 auto;
	min-height: 600px;
	position: relative;
	text-align: left;
	width: 626px;

	height: auto !important; /* real browsers */
	height: 100%; /* IE6: treaded as min-height*/

	min-height: 100%; /* real browsers */
}

#support_request_container,
#support_request_information_container,
#support_request_operational_information_container,
#support_header_container {
	text-align: center;
}

#support_header_container {
	min-height:18px;
	padding: 10px 0;
	position:relative;
	z-index: 1020;
}

#imsupport_logo_container {
	position:absolute;
	right:0;
	text-align:right;
}

#support_awaiting_container {
	display:none;
	margin: 0 auto 10px;
	width: 626px;
}

.support_loader {
	background: url("img/ajax-loader-snake.gif") no-repeat;
	height:	16px;
	width: 16px;
}

#create_support_request,
#support_request_information,
#support_request_operational_information {
	margin:0 auto 10px;
	overflow:auto;
	text-align:left;
	width:620px;
}

#support_header {
	overflow: hidden;
	width:626px;
}

#imsupport {
	border-bottom:1px solid #EEEEEE;
	margin-bottom:7px;
	padding-bottom:5px;
}

#change_user_status_container {
	overflow:auto;
	position:absolute;
	width:175px;
	z-index: 1000;
	display: none;
}

#chat {
	float:left;
	width:360px;
}

#current_user_status {
	float: right;
	width:244px;
}

#current_case_details {
	float: right;
	width: 244px;
}

.submit_request_container {
	margin: 10px 0;
	text-align: right;
}

#fieldset_status,
#fieldset_case {
	padding: 10px;
}

#fieldset_status legend,
#fieldset_case legend {
	font-weight: bold;
}

#user_status #userlink {
	float: left;
	font-size:1em;
	height: 15px;
	line-height:18px;
	padding: 0px 0 2px 2px;
	width:153px;
}

#user_status .newListSelected {
	margin: 0px;	
}

#userlink #status_icon {
	margin-top:1px;
}

#frmSupportRequest table {
	width:100%;
}

#frmSupportRequest td {
	padding: 2px 0;
	vertical-align:top;
}

#frmSupportRequest input,
#frmSupportRequest textarea,
#current_user_status input,
#current_user_status select {
	width: 250px;
}

#current_user_status textarea {
	width: 213px;
}

#user_change_status {
	overflow:auto;
	padding:5px;
	text-align:left;
}

#user_change_status textarea {
	width: 158px;
}

#user_change_status_button_container {
	/*bottom: 9px;
	position: absolute;*/
	float:right;
	margin:10px 0 5px;
}

#frmSupportRequest textarea {
	height: 115px;
	overflow: auto;
}

.first-column {
	width: 175px;
}

.second-column {
	width: 255px;
}

.case-header {
	font-weight: bold;
}

.case-details {
	padding: 0px 0px 10px;	
}

#case_details {
	display: none;
	height: 309px;
}

#submit_request,
#set_my_status,
.upload-control-container a,
#send_message {
	padding:0.3em 1em 0.3em 20px;
	position:relative;
	text-decoration:none;
}

#submit_request span.ui-icon,
#set_my_status  span.ui-icon,
.upload-control-container span.ui-icon,
#send_message span.ui-icon {
	left: 0.2em;
	margin: -8px 5px 0 0;
	position: absolute;
	top: 50%;
}

.send-message-container {
	float: right;
	/*margin: 8px 0 0 1px;*/
}

#chat_container .jScrollPaneContainer {
	border: 1px solid #eeeeee;	
}

#company_logo {
	float:left;
}

#user_status {
	display: none;
	background:#FFFFFF none repeat scroll 0 0;
	bottom:0;
	height:20px;
	margin: 0 0 10px;
	position:absolute;
	right:0;
	z-index: 1010;
}

#support_online_overlay {
	background-color:#FFFFFF;
	height:305px;
	position:absolute;
	top:5px;
	width:597px;
	z-index:500;
}

#awaiting_support_overlay {	
	background-color:#FFFFFF;
	height:310px;
	position:absolute;
	top:37px;
	width:337px;
}

#support_online_overlay .support_loader {
	float: left;
}

#support_online_no_supporters,
#support_submitting_request,
#support_no_java {
	display: none;
}


/*
 * styling upload controls begin
 */
div.fileinputs {
	position: relative;
}

div.fakefile {
	position: absolute;
	top: 0px;
	left: 0px;
	z-index: 1;
}

input.file {
	position: relative;
	text-align: right;
	height:28px;
	-moz-opacity:0 ;
	filter:alpha(opacity: 0);
	opacity: 0;
	z-index: 2;
}
.upload-control-container {
	display: inline;
}
/*
 * styling upload controls end
 */

/*
 * Position status icons BEGIN
 */
#status_icon {
	background-attachment:scroll;
	background-color:transparent;
	background-image: url(images/sticons.png); 
	background-repeat:no-repeat;
	float: left;
	height: 13px;
	padding:2px 0 2px 0px;
	width: 13px;
}

.status-offline {
	background-position: -13px 1px;
}

.status-meeting {
	background-position: -26px 1px;
}

.status-available {
	background-position: -39px 1px;
}

.status-away {
	background-position: -52px 1px;
}

.status-dnd {
	background-position: -78px 1px;
}
/*
 * Position status icons END
 */

/*
 * jquery.scrollpane.css BEGIN
 */ 
.jScrollPaneContainer {
	position: relative;
	overflow: hidden;
	z-index: 1;
}

.jScrollPaneTrack {
	position: absolute;
	cursor: pointer;
	right: 0;
	top: 0;
	height: 100%;
	background: #cccccc;
}
.jScrollPaneDrag {
	position: absolute;
	background: #B5C0D4;
	cursor: pointer;
	overflow: hidden;
}
.jScrollPaneDragTop {
	position: absolute;
	top: 0;
	left: 0;
	overflow: hidden;
}
.jScrollPaneDragBottom {
	position: absolute;
	bottom: 0;
	left: 0;
	overflow: hidden;
}
a.jScrollArrowUp {
	display: block;
	position: absolute;
	z-index: 1;
	top: 0;
	right: 0;
	text-indent: -2000px;
	overflow: hidden;
	/*background-color: #666;*/
	height: 9px;
}
a.jScrollArrowUp:hover {
	/*background-color: #f60;*/
}

a.jScrollArrowDown {
	display: block;
	position: absolute;
	z-index: 1;
	bottom: 0;
	right: 0;
	text-indent: -2000px;
	overflow: hidden;
	/*background-color: #666;*/
	height: 9px;
}
a.jScrollArrowDown:hover {
	/*background-color: #f60;*/
}
a.jScrollActiveArrowButton, a.jScrollActiveArrowButton:hover {
	/*background-color: #f00;*/
}

/*
 *	jquery.scrollpane.css END
 */
 
/*
 * jquery.fieldtag.js BEGIN
 */

.tagged {
	color: #cccccc;
}
 
 /*
 * jquery.fieldtag.js END
 */
 
 /*
  * jquery.validation
  */

#frmSupportRequest label.error {
	color: red;
	float:none;
	/*padding-left:0.5em;*/
	vertical-align:top;
}

#frmSupportRequest input.error,
#frmSupportRequest textarea.error {
	border: 1px dotted red;
	margin: 1px;
}

.required {
	border: 1px solid #a9a9a9;	
}

.valid {
	border: 1px solid #cccccc;
}

 /*
  * jquery.validation
  */
 
.required-star {
	float: right;
	padding: 0px 5px 0px 0px;
} 
 
.textareaselected {
	border: 2px solid #4E6898;
	margin: 0px;
}

/*
 *	jquery.rssreader.js BEGIN
 */
 
 .rssitem {
 	font-size:8pt;
	margin-bottom:10px;
 }
 
 .rsstitle {
 	font-weight:bold;
 }
 
 .rssdate {
 	font-size:7pt;
 }
 
 .rssdescription {
 
 }
 
 .rssdescription ul {
 	margin-left:13px;
 }
 
 .rsslink {
 
 }
 
 /*
 *	jquery.rssreader.js END
 */
 
 /*
 *  jquery.ezpz_tooltip-1.0.js BEGIN
 */

.rssfullcontent {
	background-color:#FFFFFF;
	border:1px solid black;
	display:none;
	height:500px;
	overflow:auto;
	padding:20px;
	position:absolute;
	text-align:left;
	width:300px;
	z-index:1500;
	-moz-border-radius: 3px; 
	-webkit-border-radius: 3px; 
	border-radius: 3px;
}
 
.rssfullcontent .rssdescription {
	margin-top: 10px;
	color: #000000;
}
 
 /*
 *  jquery.ezpz_tooltip-1.0.js END
 */